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Corona virus POLICY

Please know that it is our foremost interest to make sure that you and your family are safe. 

For bookings of  1,000 Euros and up, only a deposit is required to book. Balance is due 2 months prior the booked services. For bookings within two months of the travel date payment in full is required.

To complete the payment, the final payment link is sent 2 months prior to the tour/activity date.

In case of cancellation due to travel restrictions and cases related to Covid-19 clients will get refunded the amount in full if cancelled a week prior to the service. Tickets are not refundable.

For Cooking Classes, Art Classes, the Gladiator School etc, there is a 5% administrative fee. .

All other cancellations outside this period and made before the 72-hour deadline have the full effect of our Cancellation Policy. See below.

Please read and understand the terms and conditions before booking a class. Paying and booking means you have understood and that you agree to all terms and conditions.

Thank you for your kind consideration and understanding.

CANCELLATION POLICY

  • Cancelling a booking with Rome4Kids and Europe4Kids results in cancellation fees , as outlined below. When canceling any booking you will be notified via email of the successful cancellation and cancellation fees incurred
  • If you have confirmed a tour during high season (March through October & Christmas season) we operate a strict no refund policy for cancellations made within fourteen (14) days of the tour date
  • All cancellations are subject to an administrative fee of 25% of the total tour fees.
  • All booked tickets are non-refundable.
  • During low season, cancellations must be made 14 days before the tour.
  • For tours/services booked last minute (7 days or less) before the tour, no refunds will be given.
  • Cancellation must be made within the established deadline before the service. No partial refunds will be given.
  • Cancellations must be communicated via e-mail at katjayourguide@gmail.com and customercare@europe4kidstours.com. You will be notified via email of the successful cancellation and cancellation fees incurred. If you don´t receive a response, your cancellation is not valid. Please call us or send a text or WhatsApp message, during office hours if you do not receive any response:
  • All tours are on, rain or shine.
  • There are no partial refunds, for whatever reason, once a tour has commenced. So if you need to clear things, call us as soon as possible. We will not consider refund requests after a service has been completed.
  • Full and partial refunds are only offered at the discretion of the management.

Rome4KidsTours is specialized in exclusive tours and experiences in Rome and surroundings, all over Italy and Europe. We have the best story tellers that make culture and history fun and meaningful. And we make happy kids that make happy parents. 

LET’S BE FRIENDS

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CONTACT US

Call Us: +39 339 684 9875
Email: europe4kidstours@gmail.com

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